Privacy Policy

ReFED, Inc. (“ReFED,” “us,” “we,” and “our”) is committed to protecting your privacy.  This Privacy Policy, describes the information we collect through our website, www.refed.com and the ReFED Insights Engine (“Insights Engine”) at www.insights.refed.com (together, the “Sites”), how we use and share it, and how you can make choices about our use of that information.  

Please note that this Privacy Policy may be updated from time to time, so please check back regularly.  By using the Sites after we have posted an updated Privacy Policy, you agree to that updated Privacy Policy.

By using ReFED’s Sites, you consent to our collection, use, and sharing of information as described in this Privacy Policy.

Information We Collect

Information You Provide to Us

You may browse the Sites without submitting any personally identifiable information (“Personal Information”) to us. We collect Personal Information, such as your name and email address when you voluntarily provide it to us. Below are the most common ways in which you would provide your Personal Information:

  • Signing up for our mailing list
  • Submitting an inquiry related to ReFED’s programs and/or services
  • Submitting a media inquiry 
  • In connection with a donation to ReFED
  • In connection with any other inquiries to ReFED or any other place on the Sites where you knowingly volunteer Personal Information 

Information Automatically Collected 

We may also collect information about users when you interact with the Sites.  This includes the IP address of the device you use to access the Sites, the browser type, the time and date of visits to the Sites, and the website that referred or linked you to the Sites.  We may use this information to analyze how visitors use our Sites so we can improve the quality of the Sites.  

We or third-party service providers (each, a “Service Provider,” together, “Service Providers”) may collect some of this information through cookies, web beacons, pixel tags, clear gifs, or similar technologies.  These technologies are used for anonymous tracking across a web session on the Sites. 

The Sites use Google Analytics, a third-party website analytics tool that collects automated information about visitor traffic. The information collected by Google Analytics is transmitted to and stored by Google and is subject to Google privacy policies.  You can learn more about how to opt out of Google Analytics here.

We do not use information automatically collected by the Sites to identify visitors individually except in circumstances where we may deem it necessary in connection with legal process or to protect our rights or the rights of a third party as further described below.

Cookies

You are not required to accept cookies from the Sites.  Your web browser allows you to disable the cookies function or delete existing cookies.  However, if you disable cookies, you may not be able to access certain features on the Sites.

How We Use Your Information

We or our Service Providers may use your Personal Information for the following purposes:

  • To send you information about news, events, or opportunities that we think may be of interest to you 
  • To provide you access to the Insights Engine
  • To respond to inquiries from you and communicate with you 
  • To ensure and improve the quality of our Sites
  • To notify you about substantive changes to our privacy practices
  • To detect, investigate, and protect against any activities that may violate our policies or the law and to establish, defend against, or enforce any related claims

How We Share Your Information 

We do not rent or sell Personal Information to any third parties.

We may share your Personal Information with our Service Providers that help us operate and provide services in connection with the Sites.  

We may use independent contractors or consultants to perform services for ReFED. These individuals and entities may have access to Personal Information only as needed to perform their functions and are obligated to maintain the confidentiality of any Personal Information collected from the Sites.

We also reserve the right to disclose and use Personal Information and other information in special circumstances, including to enforce this Privacy Policy or any other part of our Terms, to comply with legal process or law enforcement, to address actual or suspected illegal activity, to protect our property or rights, to protect the rights and safety of anyone, or for other reasons we determine in good faith are necessary, appropriate, or required by law.  If we ever merge with, are acquired by, or otherwise consolidate with another organization, Personal Information may be transferred along with our other assets.  

Third-Party Web Sites

The Sites may contain links to third-party websites (“Third-Party Sites”). Third-Party Sites may collect information about you when you interact with them through links on our Sites.  If you follow any link to a Third-Party Site, you should review those websites’ privacy policies to find out how they protect your privacy.  We are not responsible for Third-Party Sites or their privacy practices. 

Record Retention 

We will keep your Personal Information for as long as we need it, or as otherwise prescribed by law, for the purposes set out in this Privacy Policy. 

Security 

We use reasonable efforts to safeguard your Personal Information.  Of course, no transmission over the Internet can be guaranteed to be 100% secure, so you provide your Personal Information at your own risk.

Location of Servers and Transfer of Information 

Information collected through the Sites will be accessed and processed in the United States.  In addition, your information may be transferred outside the United States by our Service Providers with locations in other countries.  By using the Sites and providing your Personal Information to us, you consent to this transfer and to the collection, storage, processing and use of your Personal Information both within and outside of the United States. 

Your Choices Regarding Our Use of Your Personal Information

If you wish to review, update, correct, or remove the Personal Information we have for you, please email [email protected]

If you no longer wish to receive communications from us, you can unsubscribe by clicking on the “unsubscribe” link in any email communication you receive from us. If an “unsubscribe” link is not available, you can reply to the sender of the communication requesting to be unsubscribed. 

Do Not Track (DNT) Requests 

Some browsers have incorporated Do Not Track (“DNT”) preferences.  As there is not yet an industry-standard DNT protocol on how to interpret DNT signals, we do not honor DNT signals from browsers at this time.  However, you may refuse or delete cookies to prevent some tracking activities.

Children

We do not knowingly collect information from or about children. If you are a parent or guardian and believe your child under 13 may have provided personal information through the Sites, please contact us at [email protected]

Changes to this Privacy Policy

ReFED reserves the rights to modify this Privacy Policy from time to time without notice to you.  If we make substantial material changes to our Privacy Policy, we will notify you. ReFED may update this Privacy Policy by posting a new version on this webpage. This Privacy Policy is considered current as of the Last Updated date indicated below.

Questions

For any questions you may have about this Privacy Notice or our data practices please email [email protected]

Last Updated: January 19, 2021

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